In February 2024, the Digital Nation team successfully completed the project to draft the new Digital Government Strategic Roadmap for Namibia for 2024-2026.

This roadmap was developed in collaboration with the Office of the Prime Minister of Namibia. Launched in September 2023, the project encompassed several phases, including the mapping of the Namibian government's digital readiness based on Digital Nation's Digital Governance Future-Readiness Framework, the identification of needs and opportunities, development of the roadmap’s vision and actions. To achieve this, both extensive desk research and three co-creation workshops were conducted, engaging stakeholders from various government organisations, the private sector, and other partners.

The roadmap sets the vision of "Digital First Services for All" and prioritises inclusivity, citizen-centricity, security, and innovation, with the objective of making digital services universally accessible and responsive to all users' needs. By 2026, the roadmap aims to achieve key milestones such as transforming the top 10 priority public services, eliminating unnecessary paperwork in 50 services through NamX integrations, and issuing eIDs to at least 25% of the population.

To realise this vision, the roadmap outlines six strategic pillars: Governance and Leadership; Digital Identity; Registers and Interoperability; Digital Public Services and Administration; Cybersecurity and Data Protection; and Government Infrastructure and Platforms. These pillars cover a comprehensive range of initiatives, including the establishment of a foundational eID infrastructure, the expansion of NamX integrations, the enhancement of digital services user-centricity, and the development of a national data centre. Each pillar is accompanied with concrete timelines and distribution of roles and responsibilities for the next three years.

The project was supported by the Estonian Centre for International Development (ESTDEV).